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Future Energy customers: refund of credit balance

At the time Future Energy went into administration some customers may have had a credit balance on their Future Energy account. Green Star Energy will honour all outstanding credit balances for current and past customers.
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Disillusionment peaks for Scottish shoppers

Scottish consumers experienced 12.7 million issues with products and services in 2017 – affecting 58 per cent of the population.
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Ombudsman services releases findings of housing dialogue

Ombudsman Services has today released the findings of Building Balance, its major dialogue looking at how complaints should be handled in the housing sector in order to better protect consumers.