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Ombudsman Services takes seat on government-backed housing group

Ombudsman Services is part of a new working group of housing experts tasked by the government with helping to raise standards across the property agent sector.
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Responsible technology: think-tank calls for independent digital regulation

Doteveryone says an Office for Responsible Technology would empower regulators, inform the public and policymakers and help consumers to “seek redress from technology-driven harms.”
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New telecoms industry rules: key points for consumers

Wide-ranging new rules designed to give consumers greater protection came into force for the telecoms industry earlier this week.